Terms of Service - kikivoice.ai

These Terms of Service ("Terms") govern the kikivoice website, applications, APIs, and related services provided by the kikivoice team ("kikivoice", "we", "us", or "our"). The "Services" include current and future AI-enabled voice, speech, and audio generation or processing features, together with related capabilities we make available.

By using the Services, you agree to these Terms. Our Privacy Policy explains how we handle personal data. If you do not agree to these Terms, do not use the Services.

Commercial Use at a Glance

Free and paid use can be commercial. You may use lawfully generated Outputs for personal, internal business, and commercial purposes across different media and projects, provided you have the necessary rights to the source materials, voices, and intended use.
Free Outputs need attribution when published. Add "Audio generated with kikivoice.ai" in a location associated with the work, such as its description or an attribution section. Include a link where the publishing format supports one. You are not required to attribute Paid Outputs to kikivoice. See Section 5.7 for placement, exceptions, and the protection for earlier Outputs.
Existing audio remains usable after cancellation. You may continue using lawfully generated audio, including in new projects, under its original license conditions. See Section 5.8.
We do not train AI models on your content. Your uploaded files, recordings, text, generated audio, and voice representations are not used to train or fine-tune models. This applies to free and paid use; no opt-out is needed. See Section 5.3.
Service quality and experience: we may analyze de-identified non-audio content, feedback, and usage information to assess quality, resolve issues, and improve features, as explained in our Privacy Policy. Audio and voice representations are excluded from these general improvement uses. The no-training commitment still applies.
Your voice and recordings are not the same rights. Owning an audio file does not automatically authorize recreating, transforming, or otherwise using its speaker's voice or identity. Do not use synthetic audio to impersonate, deceive, or bypass identity verification.

This summary is explained by the detailed provisions below, especially Sections 5 and 6.

1. Eligibility and Acceptance

1.1 Acceptance of Terms

By accessing or using the Services, creating an account, or clicking "I agree" (or similar), you acknowledge that:

You have read, understood, and agree to be bound by these Terms; and
You acknowledge our Privacy Policy, which explains the processing connected with the Services. This acknowledgment is not consent to optional or unrelated processing.

1.2 Minimum Age and Capacity

You must be at least 18 years old, or the age of legal majority where you live if higher, and have the legal capacity to accept these Terms, to use the Services. You must not create, recreate, transform, simulate, or use an identifiable voice of a real person under 18. A wholly synthetic character voice does not authorize replicating or exploiting a real minor.

1.3 Use on Behalf of an Organization

If you access or use the Services on behalf of a company or other legal entity:

"You" includes both you individually and that entity;
You represent and warrant that you are authorized to bind that entity to these Terms; and
That entity is fully responsible for the acts and omissions of its employees, agents, and contractors who use the Services.

2. Changes to These Terms and to the Services

2.1 Changes to the Terms

We may update these Terms. We will give reasonable advance notice of material changes through the Services or another appropriate channel, except where a legal or urgent security reason requires a change sooner. The notice will explain the material changes and when they take effect. The displayed page date does not by itself make a new obligation apply to earlier activity. Continued use after the notified effective time constitutes acceptance to the extent permitted by law; any additional consent required by law will be obtained separately.

Later changes to these Terms, plans, or voice availability do not retroactively reduce the commercial permissions already granted for lawfully generated Outputs or add new attribution requirements to them. The continuing conditions and third-party rights in Section 5.8 still apply.

2.2 Changes to the Services

We may update features, models, algorithms, and usage limits to maintain the Services, improve functionality, address security or abuse, meet legal requirements, or respond to technical or supplier changes. Results may vary as models change. We do not guarantee uninterrupted availability or that every feature will remain available indefinitely.

For a material change that adversely affects an existing paid service, we will provide reasonable notice and explain available options, unless urgent safety or legal needs require earlier action. Changes do not remove a right to performance, cancellation, a price reduction, or a refund provided by applicable law or the purchase terms. Section 8.3 applies if a paid service cannot be supplied as agreed.

3. Accounts and Security

3.1 Account Creation

Some features may require an account. Where registration is required, provide accurate and current information requested by the relevant sign-up process.

3.2 Account Security

You are responsible for:

Maintaining the confidentiality of your login credentials;
Activities that occur under your account, subject to the unauthorized-access protection below; and
Promptly notifying us at [email protected] of any actual or suspected unauthorized access or security breach.

You must not:

Share your account or credentials with any other person;
Sell, transfer, or assign your account; or
Circumvent or attempt to circumvent any security or access controls.

You are not responsible solely because an unauthorized person used your account where the access was not caused by your breach of these security obligations and you promptly notified us after becoming aware of it. We may still take reasonable steps to secure the account, investigate the access, and prevent further misuse.

3.3 Account Suspension or Termination

We may restrict content, a Voice Model, an account, or access to the Services when we reasonably believe there is a material or repeated violation of these Terms, unlawful activity, an authorization dispute, or a risk to others or the security of the Services. We may act immediately where needed to prevent harm, comply with law, or preserve evidence. Where appropriate and lawful, we will explain the restriction and offer an opportunity to respond.

You may stop using the Services or request account closure by contacting [email protected]. Cancellation of a paid subscription is addressed in Section 8. Closing an account ends access to it; it does not by itself revoke rights in existing Outputs. Section 5.8 explains which rights continue. You may contact us at the same address to request review of a restriction.

4. Definitions: Inputs, Outputs, and Voices

"Input" means material you submit, including source audio, uploaded or browser-recorded voice samples, text, scripts, prompts, music, reference materials, and associated project information.
"Output" means audio or other content generated, modified, or otherwise processed for you by the Services, regardless of the feature, model, or workflow used. It does not mean our software or underlying model weights.
"User Voice Model" means a voice representation created for your use from your Inputs, such as reference information or extracted voice features used to guide generation. This term does not mean that we train or fine-tune an AI model on your content. "Voice Model" also includes models provided through the Services.
"Target Voice" means the voice selected or supplied to guide speech generation or voice changing. The speaker in source audio may be different from the person represented by the Target Voice.
"Your Content" means your Inputs, Outputs, and your rights in User Voice Models; it excludes the underlying technology and rights belonging to others.
"Paid Output" means an Output generated during an active, paid subscription covering the feature and associated with the generating account or authorized API access, or using purchased generation credits. Included or bonus credits used within that subscription also qualify. For a single generation using both free and purchased credits, the resulting Output is a Paid Output.
"Free Output" means any other Output, including one generated using anonymous access, a free plan, a free trial, or promotional credits outside an active paid subscription. Availability of commercial use does not guarantee access to every feature, model, or usage allowance.

A subscription on a different account does not cover an anonymous or otherwise unlinked generation. A trial or promotional offer can expressly grant Paid Output treatment if that benefit is clearly stated in the offer before generation.

5. Your Content and Commercial Use Rights

5.1 Your Rights in Your Content

You retain the rights you have in your Inputs and other content. Using the Services does not transfer ownership of your recordings or your voice identity to us. As between you and kikivoice, we assign to you any rights we may have in your Outputs, to the extent such rights exist and can be assigned, subject to third-party rights and the conditions below. Section 5.6 also gives you express permission to use Outputs.

These Terms do not guarantee that an Output qualifies for copyright protection or that a voice identity, voice style, or User Voice Model is exclusively owned by you. They do not transfer our underlying technology or a third party's rights.

The attribution, permitted-use, and continuing conditions in Sections 5.5–5.8 are contractual obligations that apply whether or not an Output qualifies for intellectual-property protection and whether your use relies on ownership, an assignment, or a license.

5.2 Permission to Process Your Content

You grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, adapt, and transmit Your Content only as reasonably necessary to fulfill your requests, operate and secure the Services, provide support, investigate misuse, and comply with legal obligations. This includes performing the requested voice or audio processing and creating or using reference information or a User Voice Model where needed for your request.

For non-audio content you submit, as described in the Input definition, this permission also covers de-identification and the limited analysis, testing, and service-improvement purposes described in Section 5.3 and the Privacy Policy. It does not extend those purposes to your recordings, audio Outputs, voice representations, or text extracted from your audio.

We may allow service providers acting for us to perform this processing as needed to deliver the Services, subject to appropriate obligations. Retention and deletion are described in the Privacy Policy. This permission lasts only for those purposes and applicable retention needs; it is not an unrestricted license to exploit your content and does not authorize model training or fine-tuning. Section 5.3 controls any reference to processing, adaptation, analysis, feedback, or service improvement elsewhere in these Terms.

We treat Your Content that you have not made public through the Services as confidential. We do not use it for advertising, public demonstrations, testimonials, or unrelated purposes without your separate permission. Access is limited to personnel and service providers who need it for the permitted purposes in these Terms and who are subject to appropriate confidentiality obligations. This does not prevent disclosures you direct, disclosures required or permitted by law, or use of information that became lawfully public through no breach by us.

5.3 No Model Training, Voice Privacy, and Service Improvement

We do not use your content to train, retrain, or fine-tune AI models. This includes uploaded audio and other files, browser recordings, source and target-voice samples, text, scripts, prompts, generated Outputs, and voice features or User Voice Models derived from them. The rule applies across the Services, including the voice generation and audio processing features described above, on free and paid plans and when using the Services without an account. You do not need to opt out or buy a paid plan to receive this protection.

Our model-training workflow uses dedicated, curated, and annotated datasets prepared for that purpose. User uploads and other content submitted or generated through the Services are not a source for that training workflow. Removing identifying details from your content does not make it eligible for model training.

Your audio and voice information: we process recordings, source and target-voice samples, audio Outputs, and extracted voice characteristics for your requested features and the necessary support, safety, and retention purposes described in the Privacy Policy. These materials are excluded from the general service-improvement uses below.

To complete your request, we still need to process the relevant materials. Depending on the feature, this may include processing text or audio, using references, extracting relevant characteristics, and generating, modifying, combining, or returning audio. Creating or storing reference information or a voice representation for your requested use does not mean adding your content to a training dataset or using it to update model weights. Necessary service processing, support, safety review, and retention remain subject to the Privacy Policy.

We do not provide your content to third parties for model training or authorize service providers acting on our behalf to use it to train or fine-tune their own or other models. Providers may process relevant information for the permitted service and analysis purposes, subject to the restrictions described in our Privacy Policy.

Uploading a voice sample does not authorize us to sell your individual voice or User Voice Model, publish it in a public voice library, or make it available for unrelated users to generate speech. Such use requires your separate, explicit permission and any necessary permission from the person whose voice is represented. Sharing or publishing a voice, where offered, is a separate choice from generating audio for yourself.

Service quality and user experience: we may use de-identified non-audio content, feedback, and usage information for quality analysis, troubleshooting, testing, and improving features and workflows. We remove direct identifiers and limit unnecessary personal or sensitive details before general improvement analysis. The service-improvement provisions of our Privacy Policy explain the scope, access, and safeguards. This does not authorize model training, retraining, or fine-tuning on your content or interaction information.

De-identified information may still be personal information and remains subject to applicable privacy rights and consent requirements. These uses exclude audio and voice representations, including text extracted from recordings for improvement purposes. Sharing a voice, publishing an Output, or sending content to support does not waive the no-training commitment.

These limits also apply when content appears in a log, error report, metadata, or support attachment. Storing or labeling it as usage information does not change its protection. An operational event, such as a processing failure or duration, is different from the recording or voice information associated with that event.

5.4 Similarity and Third-Party Rights

Outputs may resemble other outputs or existing voices. Similarity alone does not give you an exclusive claim against other users. Creating a voice without directly using a real-person recording does not guarantee that the result cannot resemble a real person. Our permission covers the rights we can grant; it does not clear rights in your Inputs, another person's identity, music, scripts, trademarks, or other third-party materials.

Do not claim exclusive ownership of a shared voice, voice style, or another user's independently generated audio. Before submitting a work to Content ID or a similar rights-management system, confirm that you hold the rights required by that system for the submitted material. These Terms do not themselves establish eligibility for such registration. A claim about copying your particular recording is different from a claim based only on a similar voice.

5.5 Publication, Review, and AI Disclosure

Before publishing, delivering, or commercially using an Output, listen to and review it for accuracy, suitability, authorization, and potentially misleading effects. You are responsible for your materials, representations, and publication choices. Do not present synthetic audio as an authentic recording of an event or performance where that would deceive listeners.

Provide disclosures required by applicable law or the publishing platform. These obligations are separate from kikivoice attribution: adding our name does not replace an AI disclosure, and an AI label does not replace required voice consent. We do not guarantee a platform's approval, monetization eligibility, or acceptance of any particular project.

Do not remove or falsify provenance or synthetic-content markings where preserving them is required by law or by conditions disclosed for the feature. Ordinary permitted processing remains allowed. No attribution waiver removes a legally required disclosure.

5.6 Commercial Use on Free and Paid Plans

Subject to these Terms and the necessary rights described in Section 6, you may use both Free and Paid Outputs for personal, internal business, and commercial purposes. To the extent permission from us is needed, we grant you a worldwide, non-exclusive, ongoing license to download, reproduce, edit, combine, publish, distribute, publicly perform, monetize, and otherwise use those Outputs. We do not charge a separate royalty or claim a share of revenue from such use; generation and subscription fees still apply where applicable.

Permitted uses include, for example, content creation and publishing, advertising and marketing, education and instruction, entertainment and interactive media, business communications, and client services. These examples are illustrative, not an exhaustive list: permission is not limited to a particular topic, industry, format, or publishing platform. Each use remains subject to the necessary rights, applicable attribution rules, and other conditions in these Terms.

You may deliver Outputs to clients and authorize clients, distributors, and publishing platforms to use them for those purposes. You must pass on any applicable attribution and voice-specific restrictions. Clients do not need a kikivoice subscription merely to use delivered audio. Account-sharing restrictions do not prohibit this delivery.

Platform-provided voices are covered by this permission unless specific additional conditions are clearly disclosed before generation. Such conditions apply only to the identified voice or feature and must be read with this Section. An undisclosed voice-specific condition does not retroactively restrict an existing Output. Commercial permission for audio does not authorize exporting or reselling model weights, renting accounts, or reselling access to the Services.

5.7 Attribution for Free Outputs

When you publicly publish or distribute a Free Output, whether or not you earn revenue, include readable attribution to kikivoice associated with the relevant work. The following wording is sufficient:

Audio generated with kikivoice.ai.

The following examples show suitable attribution locations for common publishing formats. For another format, use a comparable location reasonably accessible to the audience.

Videos and social posts: attribution in each relevant video's description or post caption is sufficient. No title attribution, spoken announcement, or visual watermark is required. If the description or caption cannot reasonably carry the attribution, use an end credit or a pinned comment associated with that work.
Podcasts: use the relevant episode description or show notes.
Games, apps, courses, and other works: use a credits section, an about page, or accompanying documentation reasonably accessible to the audience. One attribution for the work may cover multiple Free Outputs within it.
Links: include a link to https://kikivoice.ai where the platform permits a clickable link in that location. Otherwise, the readable domain name is sufficient; you do not need to unlock platform features merely to make it clickable. Equivalent attribution in the language of the work is acceptable.
Private use: no public attribution is required for private evaluation or internal use. For client delivery, communicate the attribution requirement so it can be included when the client publishes or distributes the work.
Paid Outputs: you are not required to include kikivoice attribution when publishing or distributing Paid Outputs. A work containing both Free and Paid Outputs requires attribution only for the Free Outputs. If no reasonable attribution location is available, use Paid Outputs or obtain a written attribution waiver from us.

The attribution identifies the tool; it does not require an endorsement, positive review, or claim that kikivoice sponsors the work. If you unintentionally omit the attribution or it is incomplete, you can add or update it. An unintentional omission does not by itself revoke your permission to use the Output.

Earlier audio: this new attribution requirement applies only to Free Outputs generated after you have been given notice of the requirement and its effective time, and that time has been reached. Merely keeping or displaying a page date does not establish that notice or make the requirement retroactive. It does not impose new attribution requirements on earlier Outputs, including earlier audio first published later. Any more favorable attribution permission already granted remains valid.

5.8 Existing Audio After Cancellation or Plan Changes

Rights and attribution conditions are determined when an Output is generated, not when it is downloaded or published. Cancellation, downgrade, account closure, or discontinuation of the Services does not by itself revoke your rights in lawfully generated Outputs. You may keep using downloaded audio, edit or republish it, and incorporate it into new commercial projects. Paid Outputs remain free of kikivoice attribution after the paid period ends.

The plan used to create or save a User Voice Model does not determine the conditions for every future Output made with it. Each new audio generation follows the conditions applicable to that generation, subject to any separately agreed voice-specific permissions.

Upgrading later does not automatically remove attribution from earlier Free Outputs. You may obtain a written waiver or generate new Paid Outputs. Merely downloading or re-exporting earlier audio, changing its file format, or trimming it while subscribed does not change its original conditions. New generations after a paid period ends follow the conditions then applicable.

Continued use remains subject to the conditions applicable to the Output, applicable law, and valid third-party permissions. Our license cannot extend an expired or withdrawn third-party authorization. We may restrict use of an affected Output where reasonably necessary to address infringement, fraud, a material violation, or a legal requirement; unrelated compliant Outputs do not lose their rights merely because access is terminated. The protection for unintentional attribution omissions in Section 5.7 also applies.

Continuing audio rights do not promise ongoing storage, access to a deleted voice, or further generation. Download and keep your own copies before any displayed file expiry. These output permissions and conditions survive termination, together with provisions that by their nature should survive, including accrued payment obligations, dispute handling, and lawful limits of liability.

6. Source Materials, Target Voices, and Your Responsibilities

6.1 Necessary Rights and Authorizations

You represent that you have the rights, permissions, and lawful grounds needed to submit your Inputs, have us and our service providers process them for your requests, and use the resulting Outputs as intended. This applies to source recordings, speech performances, scripts, music, reference materials, and the voice, identity, or other protected interests of a person.

Recording a file yourself, buying or downloading it, finding it online, or owning a copy does not automatically authorize recreating, transforming, simulating, or otherwise using its speaker's voice or making commercial use of their identity. Even when the voice is your own, check any recording, employment, confidentiality, or other agreement that may restrict the material or its use.

To create, recreate, transform, simulate, or otherwise use another real person's identifiable voice to generate or attribute speech, you must obtain their explicit written or verifiable electronic authorization. It must cover uploading and processing the samples, creating and using the voice representation, generating new or modified audio, and the intended publication or commercial use. Obtain any additional recording or other rights from the appropriate rights holders. Permission for one recording or project does not automatically cover new scripts, advertising endorsements, other clients, or unlimited future uses.

Keep appropriate records of the scope, duration, and source of necessary authorizations and provide relevant evidence on reasonable request. Do not send unnecessary identity documents or unrelated personal information. If an authorization expires, is withdrawn, or is disputed, stop new uses that are no longer authorized and contact us where a hosted voice or content is affected. Treatment of existing works depends on the authorization and applicable law.

You must not fabricate, alter, or materially misrepresent a speaker authorization, identity check, rights record, or other evidence submitted to us.

6.2 Requirements Across Voice and Audio Services

The requirements in Section 6.1 apply to every feature, model, and workflow made available through the Services, including future voice generation and audio processing features. Before using a feature, confirm the rights and lawful grounds needed for each material you submit or select, each voice or identity represented, the processing you request, the resulting Output, and your intended use.

If a request involves multiple recordings, speakers, performers, voices, texts, prompts, references, or other protected materials, permission for one does not authorize the others. Permission to possess or access material does not automatically include permission to process, adapt, combine, recreate, publish, or commercially use it.

Evaluate the substance and effect of the requested processing rather than the name of a feature. If an Output represents an identifiable real person, recreates characteristics associated with them, or attributes new speech to them, obtain the corresponding authorization and do not use the Output to deceive listeners.

For platform-provided voices, follow the conditions disclosed before generation; you are not required to obtain a separate speaker release merely to use a platform voice within that permission. This does not authorize implying that any real person endorses your project.

Public voice sharing is a further use: permission to produce audio for a project does not automatically authorize making the Target Voice available for other users to generate new speech. You must have authorization for that additional scope before choosing to share it.

6.3 Prohibited Voices and Deceptive Uses

You must not create, recreate, transform, simulate, or use an identifiable voice of a real minor. You must not create, recreate, transform, simulate, or otherwise use the identifiable voice of a real person, including a public or political figure, without the authorization required above. These rules apply regardless of the feature used.

You must not use any Input, Voice Model, or Output to:

Commit fraud, identity theft, scams, or deceptive impersonation;
Falsely attribute statements, consent, recommendations, or commercial endorsements to a person;
Fabricate recordings or evidence intended to mislead others about what a person actually said or what happened;
Bypass or defeat voice authentication, account access checks, or other identity or security verification, or facilitate unauthorized access;
Make unauthorized robocalls, send spam, conduct mass harassment, or make deceptive solicitations;
Create non-consensual sexual or intimate voice content involving an identifiable person;
Harass, threaten, defame, exploit, or otherwise unlawfully harm another person.

A speaker's permission, payment for a plan, attribution, or an "AI-generated" label does not authorize these prohibited uses. Comply with all applicable synthetic-media disclosure rules.

6.4 Sensitive Information

Do not submit specially protected health information unless a separate written agreement with us expressly permits that processing. Do not submit passwords, government identification numbers, financial account details, or other unnecessary sensitive information. Voice samples needed for an authorized audio feature are subject to the safeguards and purposes in our Privacy Policy; this is not permission to use the Services as an identity-verification system.

7. Prohibited Activities

You may use the Services only for lawful purposes and in accordance with these Terms. You agree not to use the Services to:

Violate any law or regulation that applies to you.
Infringe or misappropriate any copyright, trademark, trade secret, moral rights, rights of publicity/personality, privacy rights, or other intellectual property or proprietary rights of any person.
Generate or distribute content that is illegal, harmful, harassing, threatening, defamatory, obscene, hateful, discriminatory, sexually explicit involving minors, or that incites violence or self‑harm.
Harm, exploit, or attempt to exploit minors in any way.
Mislead others by impersonating any person or entity without authorization, including by using a Voice Model to create deceptive content, or by falsely representing AI‑generated Output as a genuine, unedited recording of a real person where that would mislead a reasonable listener.
Interfere with or disrupt the integrity or performance of the Services, attempt to probe or test the vulnerability of any system or network, or introduce viruses, malware, or other harmful code.
Reverse engineer, decompile, disassemble, or attempt to derive the source code or underlying models or algorithms of the Services, except to the extent that applicable law expressly permits the activity despite this restriction.
Use the Services or Outputs to train or improve a competing voice-generation model or to recreate the underlying Services. This does not prohibit ordinary commercial audio work for clients.
Access or use the Services (other than any documented public APIs) through automated means such as bots, scrapers, or scripts designed to bypass usage limits or normal user interfaces.

We assess suspected violations reasonably in light of the available evidence, the intended use, and applicable law. Restrictions and requests for review follow Section 3.3.

8. Payment, Plans, and Refund Policy

Free Outputs may be used commercially under Section 5. Paid features, where offered, provide the benefits described at purchase; commercial use does not itself require a subscription.

8.1 Subscriptions and Usage‑Based Fees

Paid features, access, or usage allowances may be offered under pricing arrangements such as:

Monthly or annual subscription plans;
Pay‑as‑you‑go usage or overage fees;
Enterprise or custom agreements.

Details of current pricing and limits will be provided in the Service interface or in your order form.

8.2 Billing, Renewal, and Cancellation

Where a subscription renews automatically, the price, billing period, and renewal conditions will be shown before purchase. By subscribing, you authorize the disclosed recurring charges and applicable taxes through the payment provider or Merchant of Record identified at checkout.

You may cancel renewal using the subscription-management method provided with your purchase, or contact [email protected] for assistance. Cancellation normally takes effect at the end of the paid billing period, and access continues until then, subject to these Terms. Outputs generated during that active paid period remain Paid Outputs. Cancellation does not by itself affect existing audio rights described in Section 5.8.

8.3 Refunds and Mandatory Consumer Rights

Except as stated at purchase, in these Terms, or required by law, we do not provide a refund merely because you cancel early, use fewer credits than expected, or change your mind. This does not exclude remedies for an undelivered or defective paid service, incorrect charges, or other circumstances in which applicable law or the purchase terms require one.

Depending on your location and purchase, you may have a statutory withdrawal or cancellation right. Where beginning digital supply early can affect that right, we will obtain the separate express request, consent, or acknowledgment required by law. Accepting these Terms, generating audio, or downloading a file does not by itself waive a statutory right.

For a billing error, failed paid delivery, or refund request, use the purchase support channel or contact [email protected] with the order or job reference. The payment provider or Merchant of Record may administer the refund, but its involvement does not remove rights you have against the responsible supplier. You need not exhaust our support process before exercising a non-waivable legal remedy.

8.4 Credits, Price Changes, and Payment Disputes

Any credit expiry, reset, rollover, usage multiplier, or overage condition will be disclosed in the relevant offer or interface before purchase or the affected usage. Credits provide service access and are not a general cash balance. Future price changes apply prospectively, with any required notice and an opportunity to cancel renewal before a changed recurring price applies. They do not retroactively add fees to completed authorized generations.

If payment fails or is disputed, we may restrict further paid use while the matter is resolved, subject to applicable law. A good-faith billing dispute does not by itself revoke rights in unrelated, lawfully generated Outputs. Fraudulent payments or deliberate circumvention may be addressed under Sections 3.3 and 5.8. A refund does not automatically convert a Paid Output into a Free Output or add attribution; any effect on the refunded transaction's output rights must be stated as part of the resolution and comply with applicable law.

9. Intellectual Property in the Services

9.1 Our Technology

Except for your rights in Your Content, the Services, underlying models and algorithms, software, interface, trademarks, and other platform materials belong to kikivoice or our licensors. A User Voice Model may rely on that technology; these Terms do not promise model-weight ownership, exportability, or exclusive rights to a voice style.

9.2 Access to the Services

Subject to these Terms and applicable fees, you may access and use the Services for personal, internal business, and commercial purposes. This limited, non-exclusive access permission is not transferable or sublicensable and may be suspended or terminated under Section 3.3. It does not permit selling or sharing account access.

These access restrictions do not limit the separate Output permissions in Sections 5.6–5.8, including commercial publication, client delivery, necessary distribution permissions, and continued use after cancellation. Those provisions control if there is a conflict about permitted use of Outputs.

9.3 Trademarks and Attribution

You may use the kikivoice name and website link for truthful source attribution under these Terms without seeking additional permission. This does not authorize a claim of sponsorship, endorsement, or partnership. Other uses of our logos or brand materials require permission unless independently permitted by applicable law.

9.4 Feedback

If you provide feedback, suggestions, or ideas about the Services:

kikivoice may use them for any purpose (including improving or creating products or services) without obligation to you;
You waive any claim to compensation or ownership in such improvements or derivatives.

This feedback provision concerns suggestions and ideas about the Services. It does not override Section 5.3 or authorize training on files, recordings, Outputs, or other content attached to a support request or feedback message.

10. Monitoring, Moderation, and Enforcement

10.1 No General Obligation to Monitor

We do not review or pre-clear every Input or Output. Subject to applicable law and our Privacy Policy, we may:

Review relevant content and usage, request authorization evidence, and investigate reports;
Remove or disable access to any content that, in our reasonable judgment, violates these Terms or applicable law;
Suspend or terminate accounts engaged in abuse, infringement, or other violations.

10.2 Reporting Violations

If you believe content generated or hosted via the Services violates law or infringes your rights, you may contact us at [email protected] with sufficient detail to identify the content and explain your claim.

While reviewing a credible voice-authorization or rights complaint, we may temporarily limit the affected voice or content where reasonably necessary to prevent further harm or preserve evidence. Where appropriate and lawful, we will consider relevant information from affected parties. We may restore access when the basis for the restriction no longer applies, unless another legal, safety, or contractual ground requires the restriction to continue.

10.3 Cooperation with Authorities

Where required by applicable laws, or where we reasonably believe it necessary to protect the rights, property, or safety of users or the public, we may cooperate with competent authorities, subject to our privacy commitments and legal obligations.

11. Copyright and Other Rights Infringement

If you believe that content generated or stored via the Services infringes your copyright or other intellectual property or personality rights, please send a notice to [email protected] containing:

Your name, contact information, and a statement that you are the owner of the rights or authorized to act on the owner's behalf;
Identification of the material you claim is infringing, including where it is located within the Services (for example, any relevant identifiers or links);
A description of the nature of the alleged infringement;
A statement that the information you provide is accurate to the best of your knowledge and that you are the rights holder or authorized to act on their behalf.

Upon receiving a sufficiently detailed notice, we may remove or disable access to the allegedly infringing content and may take further steps, including terminating repeat infringers' accounts, in line with applicable laws.

12. Privacy and Data Protection

Our Privacy Policy explains the data processed across our audio features, the purposes, sharing, retention, and your choices. Acceptance of these Terms is not a substitute for any separate consent or lawful basis required for particular processing.

Where you provide another person's data, give them the necessary information about the service and obtain the permissions and lawful grounds needed for your submission and requested use. Your responsibility for your materials does not remove our own obligations under applicable privacy or data-protection law. Any separate data-processing agreement expressly agreed with you applies to the processing it covers.

13. Disclaimers

13.1 Services Provided "As Is"

To the maximum extent permitted under the laws that apply to you, the Services (including all models, software, and Outputs) are provided on an "as is" and "as available" basis, without any warranties or guarantees of any kind, whether express, implied, statutory, or otherwise.

Without limiting the foregoing, we do not promise that:

The Services or Outputs will be accurate, complete, reliable, error‑free, or suitable for your particular purposes;
The Services will be uninterrupted, secure, or free from viruses or other harmful components;
Any defects will be corrected within a particular time or at all.

13.2 No Professional Advice

Outputs may contain errors, hallucinations, or other inaccuracies typical of machine learning systems. The Services and Outputs:

Support informational, creative, and commercial audio work under Section 5;
Do not constitute legal, medical, financial, or other professional advice;
Should not be relied upon as a sole source for decisions with legal, financial, health‑related, or other significant real‑world consequences.

You are solely responsible for reviewing and verifying any Outputs before using or relying on them.

14. Limitation of Liability

To the maximum extent permitted by the laws that apply to you:

The kikivoice team and its members will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, or for loss of profits, revenue, business opportunities, goodwill, anticipated savings, or data, arising out of or in connection with these Terms, the Services, or any Outputs, even if we have been advised of the possibility of such damages.
Our total aggregate liability arising out of or relating to these Terms, the Services, or any Outputs, whether in contract, tort, or otherwise, will be limited to the higher of:
- The amount you have paid for access to paid features of the Services during the six (6) months preceding the event giving rise to the claim; or
- 100 US dollars (USD 100).

Some jurisdictions do not allow the exclusion or limitation of certain types of damages or implied warranties. In such cases, the above limitations will apply only to the extent allowed by the laws that apply to you.

Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability to the extent it cannot lawfully be excluded or limited. These limits do not cancel an express refund obligation, override mandatory consumer or data-protection remedies, or withdraw the Output permissions expressly granted in Section 5.

15. Responsibility for Third-Party Claims

To the extent permitted by applicable law, you agree to indemnify and hold harmless kikivoice and its team members against third-party claims, damages, and reasonable costs, including reasonable legal fees, to the extent caused by your unlawful or unauthorized Inputs or voice use, material breach of these Terms, infringement of third-party rights, or fraudulent or otherwise prohibited use of the Services. This does not make you responsible for claims to the extent caused by our own breach, negligence, or unlawful conduct, or limit protections that cannot lawfully be waived.

We will provide reasonable notice of a claim and an opportunity to cooperate in its defense. We may manage the defense with appropriate counsel. Neither party may settle a covered claim in a way that admits fault or imposes non-monetary obligations on the other without that party's consent, which will not be unreasonably withheld.

16. Applicable Law and Dispute Handling

The law applicable to a dispute and the courts with jurisdiction are determined under the applicable conflict-of-laws and jurisdiction rules. These Terms do not designate an exclusive foreign court or require arbitration. Mandatory protections available to you as a consumer in your place of residence remain applicable where the law provides.

We encourage you to contact [email protected] to seek an informal resolution. This is not a mandatory waiting period or a condition of bringing a claim, seeking urgent relief, or contacting a regulator. You may bring a dispute before a competent court or use an applicable statutory dispute-resolution process.

17. Miscellaneous

How the documents fit together: these Terms govern general service and Output rights; the Privacy Policy governs the data-handling information it describes. A separate written agreement expressly accepted by you and kikivoice may vary the provisions it specifically identifies. Voice-specific conditions must be disclosed before generation under Section 5.6. Pricing descriptions or general promotional language do not silently add restrictions to existing Outputs. Nothing here excludes binding pre-contract statements or other rights protected by mandatory law.

These Terms, together with any additional terms or policies explicitly incorporated by reference (such as our Privacy Policy), constitute the entire agreement between you and the kikivoice team regarding the Services.
If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision under these Terms will not be considered a waiver of that right or provision.
Except for the Output delivery and use permissions in Section 5.6, you may not transfer or assign this agreement or your account without our prior written consent. We may transfer or assign our rights and obligations under these Terms in connection with a reorganization, change of team structure, or similar event.
These Terms are provided in English. If they are translated into other languages, the English version is intended to be the reference in case of inconsistencies or ambiguities.

18. Contact

If you have questions about these Terms or wish to report a violation, please contact:

kikivoice team

Email: [email protected]